Replied to 83% of negative reviews To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 They rejected withdrawal stole money with crypto deposit and now they threw out of casino without any reason Maybe it would be better to complain straight away so the casino will be notified about the public complaint.
- I would now like to ask Wino Casino for their help in resolving this complaint.
- Maybe it would be better to complain straight away so the casino will be notified about the public complaint.
- Alternatively, the casino provides the web form or the chat function.
- Saying you will take it as feedback when you confirmed a refund and account closure is not good enough and will be expecting what is promised.
- You will soon be redirected to the casino’s website.
- Dear Anife,Thank you so much for your kind words and positive review.
Please know that we always aim to provide a fair and enjoyable environment for all players.Please reach out once more via email at so we can look into your experience and offer further assistance.Best Regards,Winorio Team We’re delighted to hear that you find our customer support helpful and quick to respond – providing fast and reliable assistance is something we take great pride in.Your kind words motivate us to keep improving and ensuring players continue to experience top-tier support along with smooth gameplay across pokies, slots, and live casino options. It’s wonderful to know that your overall impression was perfect.Your feedback inspires us to keep improving and providing one of the best real money online casino experiences, with smooth gameplay across pokies, slots, and live casino options. We’re delighted to hear that you received a fast response and effective solutions from our support team – providing quick and helpful assistance is one of our top priorities.Your feedback motivates us to keep improving and delivering the best possible online casino experience. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
Join a vibrant community of players who value privacy, fast payouts, and responsible gambling tools at trusted sites outside GamStop’s influence. We take all comments regarding accountability and transparency seriously, as maintaining trust and clear communication with our players is extremely important to us. If you ever have any questions or suggestions, please feel free to reach out via live chat or email – regards,Winorio Team Please reach out via email at , where our team will be available to help you with care and respect.Best Regards,Winorio Team
Dear Barry,Thank you for your review and for sharing your experience. Situations involving account status, documentation, and transaction timelines can understandably feel stressful when responses seem delayed or unclear. We understand how exhausting and frustrating this experience has been for you.We regret that your interactions with support and the overall process did not meet your expectations. This was one of the main reasons I decided to stop playing there in the first place.What is most concerning is that they actively refuse to close my account, despite repeated requests.
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- Dear Michel,Thank you for taking the time to share such detailed feedback.
- Dear Marcel,Thank you so much for your amazing 5-star review.
- If a casino does not enforce its own territorial restrictions or provide clear warnings for max bet violations, it is misleading and unfair to then use those same terms to void player winnings.
- After all this time, It is still not possible to close my account.
- As a result, we must close this complaint for the moment.
- See how their reviews and ratings are sourced, scored, and moderated.
The graphics are great and the games don’t lag. I’ve been playing here for a month now and I love it! Lots of different slots and responsive customer support. Excellent design, enjoyable to play. If you use some ad blocking software, please check its settings.
However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license. wino casino login Uptodown is a multi-platform app store specialized in Android. 4- If this is your first time installing from Uptodown, you may need to grant installation permissions in your device settings. 3- If this is your first time using Uptodown, you may see a message asking you to enable app installs from unknown sources in your browser. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.
This means that it may take some time before your money appears in your account. These practices are highly unethical and designed to protect the casino, not the player. If a casino does not enforce its own territorial restrictions or provide clear warnings for max bet violations, it is misleading and unfair to then use those same terms to void player winnings. The player from United Kingdom has requested a withdrawal prior to submitting this complaint.
I will mark the complaint as “unresolved” in our system. I have tried to contact the casino repeatedly but had no success. I would now like to ask Wino Casino for their help in resolving this complaint.
We’re truly happy to hear that you found the platform honest and professional – delivering a trustworthy and transparent experience is one of our top priorities. We’re delighted to hear that you enjoyed the site and found the payment process smooth and reliable – fast and secure payouts are something we work hard to deliver consistently.Your feedback motivates us to keep enhancing our platform and ensuring it remains one of the top choices for pokies, slots, and live casino entertainment. We’re really happy to hear that you had a good experience – delivering reliable service and an enjoyable gaming environment is something we’re always working to perfect. Please rest assured that requests regarding account closure and responsible gaming follow established procedures, and there is never an intention to overlook or disregard the well-being of any player. We are delighted to hear that you enjoy the casino experience and that our customer service met your expectations. We recognize how important transparency, consistency, and respectful communication are, particularly when a player has made a clear decision regarding their account.We encourage you to reach out directly so your concerns can be formally received and addressed through the appropriate channel.
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We prefer not to go against industry standards by penalizing casinos that use the maximum bet rule against players from time to time. That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. If this is not resolved, I will continue to share my experience publicly to warn other players about this casino and its affiliated sites. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator.
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So no one should send money to this site anymore. Horrible casino, the slots are the worstes I ever saw. I don’t recommend this casino! The bonuses are nice too!
We use dedicated people and clever technology to safeguard our platform. Anyone can write a Trustpilot review. Scam website game FAKE WITHDRAWALS ❌❌I make deposit 400€ and they give me a bonus with another 428€ I don’t touch him. Could you please write to our official email () and explain your problem?
Customers support is always very helpful and get back to you very quickly Dear Szymon,Thank you so much for sharing your positive review. Dear Dimitris,Thank you so much for sharing your positive review. Dear Nicolae,Thank you so much for sharing your positive review. Dear Damian,Thank you so much for sharing your positive review.
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Join Winorio today and enjoy nonstop casino action, exclusive rewards, and endless chances to win big! Navigating the site is very intuitive, even if you’re new to online gaming. The selection goes well beyond the usual themes and bonus styles, so it’s easy to find something different that keeps you e… Website and the games are extremely poor , you won’t find any of the good original games there , only bottom tier companies games that pays n… Keep in mind you will never get your money back !
Wino Casino – Player’s account has been closed after withdrawal rejection.
If you ever have questions or suggestions, our support team is always available via live chat or email – If you ever have questions or suggestions, our support team is always available via live chat or email – regards,Winorio Team If you ever have suggestions or need assistance, our support team is always available via live chat or email – regards,Winorio Team
The more context you can give, the more helpful your warning becomes for other players. Wino is a real casino with encryption, many games and active banking, but several watchdogs rate its overall reputation as low or “very bad”, and there are public complaints about withdrawals. Wino is described as mobile-first, with the full site working smoothly on iOS and Android via browser; some pages also promote a Wino mobile app for UK players.
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Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. I was gambling an won money an they are a real casino very good witb pay out an deposits My experience is that when I get to the bonus game and can win something, I get kicked out of the game and I can’t play the game I was playing.
Good games
Hasn’t replied to negative reviews We remain open and ready to assist in resolving the matter should the player decide to reach out again. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint. I registered as a user less than a month ago, the last 2 1/2 weeks have been spent verifying my account and getting my money out, money I never got. Our secure platform ensures your privacy with encryption, strict security standards, and licensing, providing fair play with verified RNGs. Enjoy a broad selection of top-tier slots, live dealer games, and international betting markets.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Game numbers vary slightly by site, but most independent reviews agree Wino offers over 2,000 casino games, with some counting 2,260+ casino titles and ~2,180 slots plus 40+ live games. Instead, it operates under Curacao licensing (and sometimes vaguely described “international licences”), clearly positioning itself as a non-GamStop, offshore casino for UK players. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. The player from Denmark could not withdraw his winnings of 990 euros because the casino had blocked his account. Access global platforms with exclusive bonuses and 24/7 support for a seamless, secure user experience outside GamStop’s limitations.
Casinowino supports secure, fast, and fee-free banking options with a focus on GBP transactions. With Third Parties providing services like analytics, data management, web hosting, and development (Service Providers). First timer here, and the 550% weekly offer multiplied my fun factor. Mania caught my eye with crash games addictive in the best way.
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